Privacy Policy
At Godway Furniture, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, contact us, or use our services.
Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Delivery address
- WhatsApp contact details
- Product enquiry details
- Billing and order information
- Communication history with our support team
We may also collect technical information such as:
- IP address
- Browser type
- Device information
- Website usage behavior
- Cookies and analytics data
How We Use Your Information
Your information may be used for the following purposes:
- Responding to product enquiries
- Providing customer support
- Processing orders
- Sharing furniture product details
- Improving our services and website experience
- Sending updates regarding products, offers, or support
- Delivery coordination and order management
WhatsApp & Phone Communication
By contacting us through WhatsApp, phone call, or enquiry forms, you agree to receive communication from our support team regarding your furniture enquiry, order updates, and customer assistance.
Data Protection
We implement reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed as completely secure.
Cookies
Our website may use cookies and similar tracking technologies to improve user experience, website performance, and analytics tracking. Users can disable cookies through browser settings if preferred.
Third-Party Services
We may use third-party tools or services such as:
- Google Maps
- Payment providers
- Analytics services
- Hosting providers
These services may collect information according to their own privacy policies.
Information Sharing
We do not sell, rent, or trade personal information to third parties. Customer information may only be shared when necessary for:
- Delivery services
- Payment processing
- Legal obligations
- Technical support operations
User Rights
Users may request to:
- Access their personal data
- Correct inaccurate information
- Remove submitted information
- Stop promotional communication
Requests can be made through our contact details.
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately after posting on the website.
